We at AQUADEA can give you a 2-year warranty on our product. With
galvanized resonance plates such as silver, gold, ruthenium, platinum, palladium, and
rhodium, there is always the possibility that the metal coating will be damaged after prolonged use and the base plate of bronze or titanium will become visible. This does not affect the energetic effect. If there is a manufacturing defect, we can identify this and offer a replacement within the warranty period. However, if the product has not been cared for properly, you should expect that you will not receive a refund in the event of damage. Nevertheless, please contact us immediately in the event of self-inflicted damage so that we can quickly find a mutual solution. To prevent this from happening in the first place, please read the individual care steps here so that you can maintain the quality of the products as far as possible, as signs of wear, such as slight scratches, are completely normal.

Care step by step

Step 1: Descaling with citric acid

As a basis for any cleaning, you should first remove limescale from the product. Depending on the limescale content in different regions, you will need to carry out this process at varying intervals, which is why we cannot give a general recommendation here. However, you should check every few weeks to see if it is time again. The more regularly this is done, the easier and quicker the cleaning will be.

First, unscrew your Trinity ToneOne, as well as any combinations
, or unscrew the shower tray from the bell. Take a
glass bowl, fill it about 5 cm high with warm water (about 200–400 mL),
add a teaspoon of pure citric acid (e.g., HEITMANN), and stir briefly. Depending on how dirty the items are, let them soak in the water for 5–15 minutes. Then rinse them with clean water.

Important! Do not use acetic acid, vinegar essences, vinegar-based products, or other cleaning agents, as these will attack or even destroy the metals and crystals.

Please note: Products containing limestone such as larimar, lapis lazuli, and azurite-malachite will dissolve in citric acid. If you only place the resonance plate of a shower in water with citric acid, you can still clean the plate. Make sure you only fill the bowl with 1 cm of water so that the resonance plate is in contact with the water, but not the limestone.

Tip! To prevent limescale deposits caused by standing water, we recommend drying the shower head once a day or the shower tray after showering with a
preferably dust-free, clean, and soft cotton cloth. To remove the water from the shower hose with a single click, we also offer a Nito connector in our shop.

Note for bronze products: Pure bronze products and bronze products with damaged electroplating may develop green oxidation, which is very similar in appearance to verdigris. However, verdigris only forms through contact with vinegar.

Step 2: Cleaning with Hagerty Silver & Multimetal foam

Metals can oxidize, which can lead to further contamination in addition to limescale. Hagerty's Silver & Multimetal Foam is the perfect solution for this. Using the sponge provided, the foam can be gently dabbed on until it foams. Leave it to work until it has dried, then rinse off the foam under running water with the sponge. This foam is suitable for all metals and is usually sufficient for regular care.

Step 3: Cleaning with metal-specific cleaning agents

Insufficient care or, in some cases, regional water quality may result in heavier soiling, which then requires more intensive care.

For silver and metals such as ruthenium, platinum, palladium, and rhodium, we recommend Hagerty Silver Polish. You can carefully dab on the polish with a cotton swab or cotton pad. Leave it on until it dries. Wash off the polish under running water with a very soft sponge or cloth.

For gold, which may develop brownish spots under certain circumstances, Hagerty offers its Gold Clean product. To use it, first place the item in the
liquid, if its size allows.
can then be cleaned again on the oxidized areas using a soft cloth that has been dipped in the liquid, using circular movements. If you are cleaning a shower tray, you can skip the first step and polish the tray directly with the soaked cloth.

For bronze, which is particularly susceptible to damage, Hagerty also offers Copper, Brass & Bronze Polish. Bronze is robust, which means that you can apply a little more pressure than with galvanized products. Apply the polish, leave it to work until it has dried, and then rinse it off with a soft sponge under running water.

If you have any further questions about proper care or are unsure which
care product is best suited for your product, please send us an email at vertrieb@aquadea.de or call us at 08135 - 99 474 55.

All Hagerty products mentioned are available in our shop.

For an overview of our Hagerty products here here.

Your AQUADEA team

Our Aquadea water filters filter out 95% of active chlorine, benzene, pesticides, heavy metals (lead, uranium), and much more.

For more information on pollutant retention: please click here

That depends on the water filter. First, the versions for Ukato/Okato:

Solo - Change every six months: K7B or Aquadea - Q1 / with 0.1 micrometer germ barrier

Duo - Following the water flow, semi-annually: K7 or Aquadea - Q8; semi-annually: K7B or Aquadea - Q1 / with germ barrier 0.1 micrometer

Trio - Following the water flow, every six months: K7 or Aquadea - Q8; every six months: K7 or Aquadea - Q8 medium-
Filter cartridge annually; K7B or Aquadea - Q1 every six months /with germ barrier 0.1 micrometers

Quattro - Following the water flow, semi-annually: K2 or
Aquadea - Q3; semi-annually K7 or Aquadea - Q8; annually: K7 or
Aquadea - Q8; semi-annually: K7B or Aquadea - Q1 / with germ barrier 0.1
micrometer; 

 Depending on the model, please turn off the water supply before changing the filter.

The water filter devices have the same performance because they use the same filter cartridge
.

The difference lies primarily in the design. The Okato Nature water filter has a wooden head and base, is more solid, has a longer, thicker spout, and a wider base.

The Okato Style water filter has a plastic head and a narrower base. The spout is thinner and shorter. It is smaller and lighter overall, which is advantageous for traveling or for use in motorhomes or small kitchens.

The Okato Nature water filter, on the other hand, is well suited for use with multi-level swirlers or kitchen sinks with very wide rims.

Yes, Aquadea water filters also remove medication residues.
The filter performance here is between 82% and 98%.

Always let the water run until it is cool (same temperature as directly from the tap); depending on the type of filter, this can be up to 10 liters. If you are away for 3-4 weeks or longer, the cartridges can be stored in the refrigerator. This means: for under-sink models, shut off the water supply, remove the cartridges, unscrew them, wrap them airtight in cling film and place them in the refrigerator. The cartridges can be stored here for up to four months and then reused. The filter change is then extended by the storage time.

The following link will take you to the filter replacement instructions:

DOWNLOAD

Yes, our water filters—tabletop devices—also work at low pressure.
The lower the pressure, the longer it takes for the water to pass through the device.

The Aquadea® vortex chambers cleanse the water of all unwanted information and restore its dynamism and natural form. (Hexagonal structures, vortex dynamics of a mountain stream, vitality)

https://aquadea.store/pages/kristallwirbel-technologie

All our products have an M22 internal thread.
This means you need an M22 external thread connection on your tap.
If you have a different thread, we offer a range of adapters to connect your thread to our water swirlers or the "Okato" tabletop filter.

The ToneOne has an implosion vortex chamber, which reduces the flow rate to approximately 3.8 liters per minute. The Trinity three implosion vortex chambers, and its flow rate is approximately 11.4 liters per minute. Of course, this depends on the water pressure at the point of use.

To clean it on a material level, you need a water filter.

Aquadea® water swirlers cleanse the water of all unwanted
information and restore its dynamism and natural form.
(hexagonal structures, vortex dynamics of a mountain stream, vitality)

Information on Aquadea's Kristallwirbel® Chamber Technology

Trinity 1.5 bar
; Tone One starting at 1 bar

The turbulence also occurs at lower pressures, but is not as strong.

Based on our experience and numerous testimonials from our customers, we can report the following, but cannot guarantee it. Hair can become much softer and you need less shampoo. The scalp feels less tight. Skin appearance can improve, and psoriasis or neurodermatitis can be reduced. You need fewer care products.

You can look at it on several levels:

• 1. Sensory information
• 5: Rather gentle and enveloping—like standing in front of a waterfall
• 6: "Rich" feeling on the skin, slightly stronger spray than the 5
• 7: Powerful and massaging: like standing under a waterfall.
• 2. Flow rate
• 5: 6-12 liters/min (good for lower water pressure in your home)
• 6-cylinder: 7-13 liters/min
• 7 Series: 8-14 liters/min
• 3. Natural geometry (arrangement of the vortex chambers in relation to each other)
• 5: Flower of Life
• 6: Venus flower
• 7: Flower of Life

The stones are cleaned, polished, and freed from negative energies. Before being installed in a shower, whirlpool, or other device, they are checked again to ensure that everything is in harmony, and only then are they installed.

Aries: Fire opal, garnet, jasper, hematite, carnelian, ruby, red tourmaline.

Taurus: Agate, aventurine, chrysocolla, malachite, moss agate, rose quartz.

Gemstone: rock crystal, gold topaz, moss agate, chalcedony, tiger's eye.

Cancer: aventurine, coral, moonstone, opal, jade, jasper, emerald.

Leo: Amber, rock crystal, gold topaz, garnet, tiger's eye, citrine.

Virgo: Amethyst, jasper, carnelian, lapis lazuli, sodalite, tiger's eye, citrine.

Libra: Aquamarine, chrysocolla, Kunzit, jade, rose quartz, pink tourmaline.

Scorpio: Agate, amethyst, garnet, jasper, hematite, malachite, obsidian, red tourmaline, ruby.

Sagittarius: Amethyst, Aventurine, Chalcedony, Chrysocolla, Lapis Lazuli, Obsidian, Sodalite, Opal.

Capricorn: Rock crystal, jasper, moonstone, black tourmaline, obsidian, smoky quartz.

Aquarius: Aquamarine, chrysocolla, fluorite, blue topaz, turquoise.

Pisces: Aquamarine, Amethyst, jade, coral, moonstone, violet fluorite, turquoise.

For a selection of the crystals and special metals we process.

These are set at the zero point/reversal point of the swirl chamber.

Our Kristallwirbel® shower heads have a standard 1/2 inch external thread connection.

Unscrew the aerator from your faucet.

Measure the thread of the removed aerator using a
thread gauge, or measure the diameter of the aerator thread and
send this information to us via email, along with whether it is an external or
internal thread.

It is also helpful to send several photos showing the thread with a measuring tape placed against it.

For faucets with a hose connection, you also have the option
to purchase the entire handle with a compatible adapter for our products
.

This solution typically requires a 1/2-inch female thread on your hose.

This handle is chrome-plated.

The trial period for the water swirler ends 10 days after receipt of the product.
The trial period for the tabletop filter ends 14 days after receipt of the product.

Time and again, the conductivity value leads to confusion and misunderstandings.
The conductivity meter is essentially the "quality control" for an osmosis system—which, as you know, you don't have.

As the name suggests, the conductivity of the water is measured in microsiemens—this depends on the mineral content (minerals conduct electricity—primarily calcium and magnesium, among others) of the
water.

Since osmosis removes virtually everything (as far as we know) from the
water, it no longer contains any minerals, and thus the conductivity is between 5 and 20 microsiemens, depending on the membrane’s fineness.

Activated carbon filtration does not remove minerals from the water.

Although the structure is modified slightly so that limescale no longer builds up on faucets as persistently, salts are generally not filtered out—only substances such as pesticides, plasticizers (bisphenols), heavy metals, aluminum, lead, medication residues, hormones, suspended particles and flavorings, and chlorine (see the list on the website).

These are substances (even if present only in trace amounts) that put a strain on our bodies, our livers, and our brains—and often accumulate in the body.

 For this reason, there is also no difference in conductivity between water filtered with activated carbon and your tap water.
The conductivity level therefore says nothing about the quality of the water. Here’s more information on conductivity (ppm, microsiemens).