Warranty and maintenance of AQUADEA water vortex chambers

At AQUADEA, we offer a 2-year warranty on our product. With
galvanized resonance plates such as silver, gold, ruthenium, platinum, palladium, and rhodium, there is always the possibility that the metal coating will become damaged after prolonged use, exposing the bronze or titanium base plate. This does not affect the energetic effect. If there is a manufacturing defect, we can identify this and offer a replacement within the warranty period.

However, if the product has not been properly cared for, you should expect that you will not receive a refund in the event of damage. Nevertheless, please contact us immediately even in the case of self-inflicted damage so that we can quickly find a mutual solution. 

However, to prevent this from happening in the first place, read the individual care steps here so that you can maintain the quality of the products as far as possible, because signs of wear, such as slight scratches, are completely normal:

Care instructions for Aquadea Crystal Vortex® Chamber products