Right of Withdrawal

 

Right of withdrawal for consumers

The following right of withdrawal applies to consumers, i.e. any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day

• on which you or a third party named by you, who is not the carrier, has taken possession of the goods, if you have ordered one or more goods as part of a single order and the goods are delivered together; or

• on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and the goods are delivered separately; or

• on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last item, if you have ordered goods that are delivered in several partial shipments or items.

 

To exercise your right of withdrawal, you must inform us, the company:

AQUADEA GmbH
Hirschbergstrasse 14
85254 Sulzemoos
Phone: +49 (0) 8135 99 474 55
Email: info@aquadea.de

 

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract. We will use the same means of payment for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. These costs are estimated at a maximum of approximately EUR 200. You are only liable for any diminished value of the goods if this loss in value results from handling the goods in a way that was not necessary to establish their nature, characteristics and functioning.

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Exclusion or premature expiry of the right of withdrawal

 

Unless otherwise agreed, the right of withdrawal does not apply to contracts

• for the supply of goods that are not prefabricated and for whose manufacture an individual selection or specification by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;

• for the supply of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;

• for the supply of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;

• for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

• for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

• for the supply of goods if, after delivery, they have been inseparably mixed with other items due to their nature;

• for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

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Our request regarding the return of goods

• Please avoid damaging or soiling the goods. If possible, please return the goods to us in their original packaging with all accessories and all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

 

• Please note that the preceding paragraph is not a prerequisite for the effective exercise of the right of withdrawal.

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Model withdrawal form

 

If you wish to withdraw from the contract, please complete and return this form.

To

AQUADEA GmbH

Hirschbergstrasse 14

85254 Sulzemoos

Email: info@aquadea.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) /for the provision of the following service (*)

 

______________________________________________________________________,

 

Ordered on (*)/received on (*) ______________________________________________.

 

Name of consumer(s) ______________________________________________

 

Address of consumer(s)

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_________________ _____________________________________________________

Date Signature of consumer(s) (only if this form is notified on paper)

(*) Delete as appropriate.