Frequently Asked Questions
Garantie und Pflege der AQUADEA Wasser-Wirbelkammern:
We at AQUADEA can give you a 2-year warranty on our product. With
galvanized resonance plates such as silver, gold, ruthenium, platinum, palladium, and
rhodium, there is always the possibility that the metal coating will be damaged after prolonged use and the base plate of bronze or titanium will become visible. This does not affect the energetic effect. If there is a manufacturing defect, we can identify this and offer a replacement within the warranty period. However, if the product has not been cared for properly, you should expect that you will not receive a refund in the event of damage. Nevertheless, please contact us immediately in the event of self-inflicted damage so that we can quickly find a mutual solution. To prevent this from happening in the first place, please read the individual care steps here so that you can maintain the quality of the products as far as possible, as signs of wear, such as slight scratches, are completely normal.
Care step by step
Step 1: Descaling with citric acid
As a basis for any cleaning, you should first remove limescale from the product. Depending on the limescale content in different regions, you will need to carry out this process at varying intervals, which is why we cannot give a general recommendation here. However, you should check every few weeks to see if it is time again. The more regularly this is done, the easier and quicker the cleaning will be.
First, unscrew your Trinity or ToneOne and any combinations
or unscrew the shower plate from the bell. Take a
glass bowl, fill it with warm water to a height of about 5 cm (approx. 200-400 ml),
add a teaspoon of pure citric acid (e.g., HEITMANN) and stir briefly. Leave the items in the water for 5-15 minutes, depending on how dirty they are. Then rinse with clean water.
Important! Do not use acetic acid, vinegar essences, vinegar-based products, or other cleaning agents, as these will attack or even destroy the metals and crystals.
Please note: Products containing limestone such as larimar, lapis lazuli, and azurite-malachite will dissolve in citric acid. If you only place the resonance plate of a shower in water with citric acid, you can still clean the plate. Make sure you only fill the bowl with 1 cm of water so that the resonance plate is in contact with the water, but not the limestone.
Tip! To prevent limescale deposits caused by standing water, we recommend drying the shower head once a day or the shower tray after showering with a
preferably dust-free, clean, and soft cotton cloth. To remove the water from the shower hose with a single click, we also offer a Nito connector in our shop.
Note for bronze products: Pure bronze products and bronze products with damaged electroplating may develop green oxidation, which is very similar in appearance to verdigris. However, verdigris only forms through contact with vinegar.
Step 2: Cleaning with Hagerty Silver & Multimetal foam
Metals can oxidize, which can lead to further contamination in addition to limescale. Hagerty's Silver & Multimetal Foam is the perfect solution for this. Using the sponge provided, the foam can be gently dabbed on until it foams. Leave it to work until it has dried, then rinse off the foam under running water with the sponge. This foam is suitable for all metals and is usually sufficient for regular care.
Step 3: Cleaning with metal-specific cleaning agents
Insufficient care or, in some cases, regional water quality may result in heavier soiling, which then requires more intensive care.
For silver and metals such as ruthenium, platinum, palladium, and rhodium, we recommend Hagerty Silver Polish. You can carefully dab on the polish with a cotton swab or cotton pad. Leave it on until it dries. Wash off the polish under running water with a very soft sponge or cloth.
For gold, which may develop brownish spots under certain circumstances, Hagerty offers its Gold Clean product. To use it, first place the item in the
liquid, if its size allows.
can then be cleaned again on the oxidized areas using a soft cloth that has been dipped in the liquid, using circular movements. If you are cleaning a shower tray, you can skip the first step and polish the tray directly with the soaked cloth.
For bronze, which is particularly susceptible to damage, Hagerty also offers Copper, Brass & Bronze Polish. Bronze is robust, which means that you can apply a little more pressure than with galvanized products. Apply the polish, leave it to work until it has dried, and then rinse it off with a soft sponge under running water.
If you have any further questions about proper care or are unsure which
care product is best suited for your product, please send us an email at vertrieb@aquadea.de or call us at 08135 - 99 474 55.
All Hagerty products mentioned are available in our shop.
For an overview of our Hagerty products here here.
Your AQUADEA team
water filter
Our Aquadea water filters filter out 95% of active chlorine, benzene, pesticides, heavy metals (lead, uranium), and much more.
For more information on pollutant retention: please click here
It depends on the water filter, first the variants for Ukato/Okato:
Solo - Change every six months: K7B or Aquadea - Q1 / with germ barrier 0.1 micrometer
Duo - Following the watercourse every six months: K7 or
Aquadea - Q8; semi-annually: K7B or Aquadea - Q1 / with germ barrier 0.1-
-micrometer
Trio - Following the watercourse every six months: K7 or
Aquadea - Q8; semi-annually: K7 or Aquadea - Q8 medium
Filter cartridge annually; K7B or Aquadea - Q1 semi-annually / with germ barrier 0.1 micrometer
Quattro - Following the watercourse every six months: K2 or
Aquadea - Q3; semi-annually K7 or Aquadea - Q8; annually: K7 or
Aquadea - Q8; semi-annually: K7B or Aquadea - Q1 / with germ barrier 0.1
micrometer;
Depending on the model, please turn off the water before changing the filter.
The water filter devices have the same performance because the same filter cartridge
is used.
The first difference is the design. The Okato Nature water filter has a wooden head and base, is more solid, has a longer, thicker spout, and a wider base.
The Okato Style water filter has a plastic head and a narrower base. The spout is thinner and shorter. It's smaller and lighter overall, which is advantageous for travel, use in a camper van, or small kitchens.
The Okato Nature water filter, on the other hand, is well suited for use with multi-level aerators or kitchen sinks with very wide rims.
Yes, Aquadea water filters also remove drug residues.
The filter performance is between 82% and 98%.
Basically, let the water run through until it's cool (the same temperature as straight from the tap). Depending on the filter type, this can be up to 10 liters. If you're away for 3-4 weeks or longer, the cartridges can be stored in the refrigerator. For under-counter models, this means: Turn off the water supply, remove the cartridges, twist them out, wrap them airtight in cling film, and place them in the refrigerator. The cartridges can be stored there for up to four months and then reused. Filter replacement will then be extended by the storage time.
The following link will take you to the filter replacement instructions:
Yes, our countertop water filters also work at low pressure.
The lower the pressure, the longer it takes for the water to run through the device.
Crystal swirl® water swirler
The Aquadea® vortex chambers purify the water of all unwanted information and restore its dynamics and natural form. (Hexagonal structures, vortex dynamics of a mountain stream, vitality)
All our products have a thread with the thread size M22 internal thread.
So you need a threaded connection of M22 external thread on your faucet.
If you need a different thread, we offer numerous adapters to make the transition from your thread to our water swirlers or the "Okato" countertop filter.
The ToneOne has an implosion vortex chamber, reducing the flow rate to approximately 3.8 liters per minute. The Trinity has three implosion vortex chambers, reducing the flow rate to approximately 11.4 liters per minute. This, of course, depends on the water pressure at the tap.
To purify it on a material level, a water filter is needed.
The Aquadea® water swirlers clean the water of all unwanted information
and give it back its dynamics and natural form.
(Hexagonal structures, vortex dynamics of a mountain stream, vitality)
Information about Aquadea Crystal Vortex® chamber technology
Trinity from 1.5 bar
Tone One from 1 bar
The turbulence also occurs with less pressure, but it is not as strong.
Crystal Vortex® Showers
Based on our experience and numerous customer reports, we can report the following, but cannot guarantee it: Your hair can become much softer, and you need less shampoo. Your scalp will be less tight. Your skin's appearance can improve, and psoriasis or atopic dermatitis can be reduced. You'll need fewer care products.
You can look at it on several levels:
- 1. Tracking information
- 5: Rather gentle and enveloping - like standing in front of a waterfall
- 6: "Rich" feeling on the skin, thus slightly stronger spray jet than the 5
- 7s: Strong and massaging: Like standing in a waterfall.
- 2. Flow
- 5: 6-12 liters/min (good if you have lower water pressure in your house)
- 6: 7-13 liters/min
- 7 Series: 8-14 liters/min
- 3. Natural geometry (arrangement of the vortex chambers to each other)
- 5: Flower of Life
- 6: Venus flower
- 7: Flower of Life
The stones are cleaned, polished, and freed of negative energies. Before each installation in a shower, whirlpool, or other device, they are checked again to ensure that everything is in harmony before being installed.
Aries : Fire opal, garnet, jasper, hematite, carnelian, ruby, red tourmaline.
Taurus : Agate, Aventurine, Chrysocolla, Malachite, Moss Agate, Rose Quartz.
Gemini : Rock crystal, golden topaz, moss agate, chalcedony, tiger's eye.
Cancer : Aventurine, Coral, Moonstone, Opal, Jade, Jasper, Emerald.
Leo : Amber, rock crystal, golden topaz, garnet, tiger's eye, citrine.
Virgo : Amethyst, Jasper, Carnelian, Lapis Lazulite, Sodalite, Tiger's Eye, Citrine.
Libra : Aquamarine, Chrysocolla, Kunzite, Jade, Rose Quartz, Pink Tourmaline.
Scorpion : Agate, Amethist, Garnet, Jasper, Hematite, Malachite, Obsidian, Red Tourmaline, Ruby.
Sagittarius : Amethyst, Aventurine, Chalcedony, Chrysocolla, Lapis Lazuli, Obsidian, Sodalite, Opal.
Capricorn : rock crystal, jasper, moonstone, black tourmaline, obsidian, smoky quartz.
Aquarius : Aquamarine, Chrysocolla, Fluorite, Blue Topaz, Turquoise.
Pisces : Aquamarine, Amethyst, Jade, Coral, Moonstone, Violet Fluorite, Turquoise.
To select the crystals and special metals we process.
These are set at the zero point / reversal point of the vortex chamber.
Our Kristallwirbel® shower heads have a standard 1/2 inch external thread connection.
Other questions
You unscrew the aerator of your faucet.
Measure the thread of the unscrewed aerator with a
Thread gauge or you measure the diameter of the aerator thread and
share this together with the information whether it is an external or
Internal thread deals via email.
It is also helpful to send several photos in which the thread is visible with the measuring tape attached.
For taps with hose connection you also have the
Possibility to replace the entire handle with a suitable adapter for our products
to purchase.
Typically, this solution requires a 1/2" female thread on your hose.
This handle is chrome-plated.
The test period for the water swirler ends after 10 days from receipt of the goods.
The test period for countertop filters ends after 14 days from receipt of the goods.
Time and again, the guiding value leads to confusion and misunderstandings.
The conductivity meter is essentially "quality control" for an osmosis system, which you don't have.
As the name suggests, the conductivity of water is measured in microsiemens - this depends on the mineral content (minerals conduct electricity - among others mainly calcium and magnesium) of the
water.
Since osmosis removes almost everything (as far as we know) from the
When the water is extracted, no minerals are contained anymore, and thus the conductivity is between 5 and 20 microsiemens, depending on the membrane fineness.
Activated carbon filtration does not remove minerals from the water.
Although the structure is changed slightly so that limescale no longer builds up so sustainably on fittings, fundamentally salts are not filtered out, only substances such as pesticides, plasticizers (bisphenols), heavy metals, aluminum, lead, drug residues, hormones, suspended and flavoring substances, chlorine (see list on the world wide web).
These are substances (even if only present in trace amounts) that put a strain on our body, our liver and our brain and often accumulate in the body.
For this reason, there is no difference in conductivity between activated carbon-filtered water and your tap water.
The conductivity level therefore does not provide any information about the quality of the water. Here is more information on conductivity (ppm, microsiemens).
